[22] A STUDY ON CYBER CRIMES IN DIGITAL BANKING

How to Cite the Article: Krishna C P (2026). A Study on Cyber Crimes in Digital Banking. International Journal of Multidisciplinary Research & Reviews, 5(s2), 191-199.

Abstract

This study investigates the prevalence, nature, and impact of cyber crimes in digital banking, highlighting the growing challenges faced by financial institutions and users in the digital era. With the increasing adoption of internet and mobile banking services, cyber threats such as phishing, malware attacks, SIM swapping, and account takeovers have become more sophisticated and frequent. Using an empirical approach, primary data was collected through surveys involving 150 respondents, including bank customers and professionals. The findings reveal a concerning lack of awareness among users and inadequate preparedness among banks, leading to significant financial and reputational losses. Key contributing factors include weak security practices, user negligence, and evolving tactics of cyber criminals. The study underscores the importance of multi-layered cybersecurity frameworks, regular audits, user education programs, and stronger legal and regulatory mechanisms. It concludes that collaborative efforts among stakeholders are essential to enhance resilience against cyber threats in the rapidly expanding digital banking ecosystem.